Reactive or Responsive – Embracing change

Here @VoIPSupply we have long talked about the fact that nothing can improve without change and that without improvement, technology and competition will render you obsolete. In line with this topic are two of our Core Values, No Donkeys! and Be a Very Hungry Caterpillar. In short, these two core values speak to one’s attitude as well as one’s passion and ability to both learn new things and adapt to changes around them.

Anytime a change is introduced into the business (or life in general) there are two ways that people tend to handle it; they either react to the change or they respond to the change, two very different things.

An analogy would be a nasty case of pneumonia and a visit to the doctor. Once diagnosed, the doctor is likely to prescribe some antibiotics to fight off the illness. What happens when you take the antibiotics? Let’s say you return to the doctor the next day and he says that you are reacting to the antibiotics. Generally speaking, that’s bad news and means your body is rejecting or is allergic to the antibiotics. You need to stop taking them promptly. On the other hand, the doctor could say that you are responding well to the antibiotics. From experience, that is the good answer, meaning the medicine is working and you are on the mend.

When change is introduced into your workplace or personal life, you have the same two options and the choice all yours. You can react to it or you can respond to it.

Some typical reactions tend to be rejection, avoidance, dismissal, belittlement, objecting or flat out refusal to accept the change despite knowing that improvements cannot happen without change.

More favorable are the responses to change. One can ask questions and learn more about how this change is going to help them, they can adopt the change and begin integrating it into their role and they can come together as a team and help each other accept the change with the understanding that without change there is no opportunity for improvement.

If you slap a donkey on the ass, it will likely react with a kick to your face. If you feed a hungry caterpillar, it will respond and turn into a beautiful butterfly.

Exponential Growth of Self (and Business)

Exponential growthWith a lot of talk about exponential growth (10x) vs. incremental growth (1x) I felt compelled to reiterate a way of thinking that I’ve employed personally and have preached about for several decades now. My hope is that one or more readers challenge it in attempt to prove it incorrect.

Here it is in the simplest form. Work gets done during business hours, Growth gets done outside of those hours.

At VoIP Supply we have often had “building your future” nights where we tackle growth projects either in the company or on the company. There are so many things to work on that just won’t make it to the top of the list when everyone is busy taking care of customers and operating a solid and growing business, as we do each day.

Every interviewee at VoIP Supply talks about career path and where they want to get to as their tenure grows and they become part of our family, but rarely do they highlight how and more importantly when they plan on doing what is required to climb that ladder or cut their own path.

You may grow incrementally during the day working on some projects that help grow the business, surely that is the case, but to really grow in an exponential manner you need to do so once the noise dies down and the distractions are gone. There is no other way without sacrificing in some other area where you are needed during the day.

If you have chosen a profession of some sort, it is your duty (in my opinion) to become the absolute best at that profession. No pro athlete expects to improve solely during the game and skip practice and training, why would you?

Practice, study, read, strategize, collaborate, experiment and discuss if you really truly want to get better at what you do and choose the path you say that you want to go down. You must invest in your future and that means sacrificing some (not all) of your evenings, weekends and personal time.

If you want to be a better leader, study leadership, read about other great leaders, best practices and practical application of those skills.

If you want to grow a new channel, division or team within your department or company, don’t expect it to just happen during the day. Put in the effort and investment of time required to grow for your own benefit and the benefit of those depending on you to be the professional you say that you are.

You may then and only then reap the rewards of exponential growth, personally, professionally and within your business.

Amerigance, 9/11 and a Bucket of Sand

While avoiding the news and social media today, I thought I’d fill the time with sharing my opinion on this day of remembrance. It’s not always well received and that’s ok. I am by no means alone here and am basing it on research, facts, common sense and ignoring the mainstream media.

First let me say that it was a tragic day with the loss of many lives and for those families I am deeply sorry. For those that made it out alive but are scarred for life, I am sorry for you as well. I do not discount their loss or the loss of the many military personnel that did what they were told and fought for the causes created and justified by 9/11.

My problem is with the government of this country, their arrogance globally, and with the sheeple that believe all that they hear and see on the magic box in their living rooms while ignoring the obvious, without asking any questions or demanding answers to those questions that have been asked and avoided.

Pull you head (or theirs) out of the sand long enough to ask and answer a few questions, please.

The industrial war machine needed a motive and needed the support of the people to justify a foreign war, a war centered on resource hoarding and imperialistic expansion. Sickening really.

Sadly it hasn’t stopped and the “war on terror” continues to drive corporate profits while killing our own soldiers and millions of innocents around the world.

Meanwhile, most people sit back and let it happen, no questions asked as their time is filled with reality TV, social media, mainstream news and their carousel jobs that are required to service their debt. Today is a day to mourn those lost and a day to wake up and demand answers to obvious questions, to call out those leading this country and hold them accountable for their actions.

 

No cure from the wicked

Reposting today… More than 2 years since the first time I posted this and guess what, still no cures. What a shocker!

With all of the research money from grants and charity events, the brilliant minds in the world and the horsepower of today’s computers, why have we not found any cures for the ails of the world?

The answer is pretty simple and easy to see if you feel like looking and questioning what you are told by those “in charge”.

There is NO MONEY in a cure, only in prolonging illness with “better” treatment methods and medications.

Those sick continue to live longer and longer, with more procedures, hospitalization and pharmaceuticals. There is plenty of money to be made through keeping you alive, but nothing to be made if you are cured.

Protected by our government, big corporations lobby and control those cures that have already been found and swept under the rug.

Think about it! If cancer is cured, how much money is lost? If HIV is cured, how much money is lost? If a permanent cavity prevention material were made available, how much money is lost?

It’s sickening to think of how many people are diagnosed with some new illness each day, only to be treated for years and years with no “cure”. All because cures are like dams in the flow of money from the bottom of the population to the top of the corporate ladder.

Buffalo NY company looking for passionate “A” players

Our recruiting incentive program climbs to $7,500 per “A” player hired. Details in the PDF below.

Updated in February 2015, VoIP Supply has several openings. We are looking for product managers, a marketing manager, sales leadership, graphic designer, sales associates and a QA engineer. Openings are listed on our Careers Page on VoIPSupply.com.

Twenty years ago I dropped out of college and started my life in the telecommunications and technology sectors with my first job being a customer service / data entry clerk at a newspaper personals company. My job then was to help callers write a compelling personal ad so they could find their soulmate in the back of the local paper. I find it somewhat fitting that all these years later I am writing a similar ad to attract the company soulmates we want working with us at VoIP Supply.

Small local company is seeking passionate “A” players to join their team.

Who, and more importantly, why?

We may be small, but we are pretty awesome! VoIP Supply is a 12 year old company with 32 employees serving more than 120,000 customers around the world. We are and have been the leading supplier of Voice over IP (VoIP) hardware in North America. More importantly than those things is the why, our purpose, our vision, the reason we do what we do. In its short form, our purpose is to Do Well so that we are Empowered to Do Good. The better we do our job, the greater the experience for our customers, the more we can give back to our people and our community.

Our Guiding Light? The Core Values

If you know people that match up with our Core Values, we want to hear about them, get to know them and see how we can align our paths.

VoIP Supply Employee Referral Incentive Program (the pdf)

You can skip the accolades below if you want, the purpose of this article is the posting our Employee Referral Program and making it available to anyone, those already part of the team at VoIP Supply and those that have never even hear of us.

I can tell you all day that we are the best in the business, but it helps when independent sources back it up.

There are plenty more, however, those are the ones that are in line with who we are, where we have been and where we are headed.

We want to hear from those people that you think would be a great fit for our company, with the vision and culture that we have created and nurture every day.