Exponential Growth of Self (and Business)

Exponential growthWith a lot of talk about exponential growth (10x) vs. incremental growth (1x) I felt compelled to reiterate a way of thinking that I’ve employed personally and have preached about for several decades now. My hope is that one or more readers challenge it in attempt to prove it incorrect.

Here it is in the simplest form. Work gets done during business hours, Growth gets done outside of those hours.

At VoIP Supply we have often had “building your future” nights where we tackle growth projects either in the company or on the company. There are so many things to work on that just won’t make it to the top of the list when everyone is busy taking care of customers and operating a solid and growing business, as we do each day.

Every interviewee at VoIP Supply talks about career path and where they want to get to as their tenure grows and they become part of our family, but rarely do they highlight how and more importantly when they plan on doing what is required to climb that ladder or cut their own path.

You may grow incrementally during the day working on some projects that help grow the business, surely that is the case, but to really grow in an exponential manner you need to do so once the noise dies down and the distractions are gone. There is no other way without sacrificing in some other area where you are needed during the day.

If you have chosen a profession of some sort, it is your duty (in my opinion) to become the absolute best at that profession. No pro athlete expects to improve solely during the game and skip practice and training, why would you?

Practice, study, read, strategize, collaborate, experiment and discuss if you really truly want to get better at what you do and choose the path you say that you want to go down. You must invest in your future and that means sacrificing some (not all) of your evenings, weekends and personal time.

If you want to be a better leader, study leadership, read about other great leaders, best practices and practical application of those skills.

If you want to grow a new channel, division or team within your department or company, don’t expect it to just happen during the day. Put in the effort and investment of time required to grow for your own benefit and the benefit of those depending on you to be the professional you say that you are.

You may then and only then reap the rewards of exponential growth, personally, professionally and within your business.

Amerrogance, 9/11 and a Bucket of Sand

While avoiding the news and social media today, I thought I’d fill the time with sharing my opinion on this day of remembrance. It’s not always well received and that’s ok. I am by no means alone here and am basing it on research, facts, common sense and ignoring the mainstream media.

First let me say that it was a tragic day with the loss of many lives and for those families I am deeply sorry. For those that made it out alive but are scarred for life, I am sorry for you as well. I do not discount their loss or the loss of the many military personnel that did what they were told and fought for the causes created and justified by 9/11.

My problem is with the government of this country, their arrogance globally, and with the sheeple that believe all that they hear and see on the magic box in their living rooms while ignoring the obvious, without asking any questions or demanding answers to those questions that have been asked and avoided.

Pull you head (or theirs) out of the sand long enough to ask and answer a few questions, please.

The industrial war machine needed a motive and needed the support of the people to justify a foreign war, a war centered on resource hoarding and imperialistic expansion. Sickening really.

Sadly it hasn’t stopped and the “war on terror” continues to drive corporate profits while killing our own soldiers and millions of innocents around the world.

Meanwhile, most people sit back and let it happen, no questions asked as their time is filled with reality TV, social media, mainstream news and their carousel jobs that are required to service their debt. Today is a day to mourn those lost and a day to wake up and demand answers to obvious questions, to call out those leading this country and hold them accountable for their actions.


No cure from the wicked

Reposting today… More than 2 years since the first time I posted this and guess what, still no cures. What a shocker!

With all of the research money from grants and charity events, the brilliant minds in the world and the horsepower of today’s computers, why have we not found any cures for the ails of the world?

The answer is pretty simple and easy to see if you feel like looking and questioning what you are told by those “in charge”.

There is NO MONEY in a cure, only in prolonging illness with “better” treatment methods and medications.

Those sick continue to live longer and longer, with more procedures, hospitalization and pharmaceuticals. There is plenty of money to be made through keeping you alive, but nothing to be made if you are cured.

Protected by our government, big corporations lobby and control those cures that have already been found and swept under the rug.

Think about it! If cancer is cured, how much money is lost? If HIV is cured, how much money is lost? If a permanent cavity prevention material were made available, how much money is lost?

It’s sickening to think of how many people are diagnosed with some new illness each day, only to be treated for years and years with no “cure”. All because cures are like dams in the flow of money from the bottom of the population to the top of the corporate ladder.

Buffalo NY company looking for passionate “A” players

Our recruiting incentive program climbs to $7,500 per “A” player hired. Details in the PDF below.

Updated in February 2015, VoIP Supply has several openings. We are looking for product managers, a marketing manager, sales leadership, graphic designer, sales associates and a QA engineer. Openings are listed on our Careers Page on VoIPSupply.com.

Twenty years ago I dropped out of college and started my life in the telecommunications and technology sectors with my first job being a customer service / data entry clerk at a newspaper personals company. My job then was to help callers write a compelling personal ad so they could find their soulmate in the back of the local paper. I find it somewhat fitting that all these years later I am writing a similar ad to attract the company soulmates we want working with us at VoIP Supply.

Small local company is seeking passionate “A” players to join their team.

Who, and more importantly, why?

We may be small, but we are pretty awesome! VoIP Supply is a 12 year old company with 32 employees serving more than 120,000 customers around the world. We are and have been the leading supplier of Voice over IP (VoIP) hardware in North America. More importantly than those things is the why, our purpose, our vision, the reason we do what we do. In its short form, our purpose is to Do Well so that we are Empowered to Do Good. The better we do our job, the greater the experience for our customers, the more we can give back to our people and our community.

Our Guiding Light? The Core Values

If you know people that match up with our Core Values, we want to hear about them, get to know them and see how we can align our paths.

VoIP Supply Employee Referral Incentive Program (the pdf)

You can skip the accolades below if you want, the purpose of this article is the posting our Employee Referral Program and making it available to anyone, those already part of the team at VoIP Supply and those that have never even hear of us.

I can tell you all day that we are the best in the business, but it helps when independent sources back it up.

There are plenty more, however, those are the ones that are in line with who we are, where we have been and where we are headed.

We want to hear from those people that you think would be a great fit for our company, with the vision and culture that we have created and nurture every day.

Incredibly Responsive, Ridiculously Dependable.

get_responsive For anyone that ever works with or at Sayers Technology Holdings.

This is a lot more than a theme for the quarter. This is who we’ve been and who we have to be every day. The formula is simple and rewarding for all, customers inside the company (you) and customers that may or do purchase from us.

When I was 27, back in 2000, I was in the fourth year of business at my first company and had accomplished what to me was a huge milestone. I no longer owed $65,000 to credit card companies that supported me and my fledgling company. I had paid off my debt to them and was beginning to repair my personal credit. I couldn’t buy a house, but I could trade up from my 1992 Dodge Caravan.

My partner and I had decided that we were going to celebrate four years of very difficult work by purchasing a pair of nice cars.

First I went to the Audi dealer on Genesee to look at an A8. When I walked in, I had to walk around and find a sales person to talk to. When I did, he told me they didn’t have any A8s on the lot and didn’t have any brochures. I’d have to come back in a week, they should have some literature by then.

Next, I went to the Mercedes dealer on Main St. This experience was even worse. I stood in the showroom and waited for someone to come help me out. This is no joke or stretch of the truth… I stood there for 10 minutes with people walking by, looking at me, talking amongst themselves and essentially looking right through me as if I wasn’t even there.

Quite ticked at this point, I gave one more place a shot. I drove out to East Aurora to the only BMW dealer around. When I walked in I was greeted by Mike Monteith. He asked what he could do for me. I told him I wanted to test drive a 740iL. Without hesitation, Mike handed me the keys to one, put a plate on it and told me to take my time. When I got back from a test drive that could have landed me in jail, the way I was driving that thing, Mike answered every question I had and told me everything I could possibly want to know about the car.

When done, I purchased two 740s from Mike that same day.

Since 2000, I’ve purchased 8 more cars from Mike and Towne BMW and I’ve never even considered test driving Audi or Mercedes, nor will I buy from either of those dealerships. I’ve also referred at least a dozen people to Mike and Towne BMW and would gladly do so all day.

What was was the difference? It’s plain to see.

Mike was responsive and dependable, as is the entire team and staff at Towne. The others may have gotten around to me when they had time, it simply doesn’t work that way. The funniest of all came a year later when a sales rep from the Audi dealership called me to ask if I was still interested. He took a whole year to call me!

When you need information, answers to questions, data to support your ideas or just someone to go to lunch with, who is your first choice?

I know for me, the first place I go is he/she that has historically been the most responsive and the most dependable. Don’t you?

If it’s data that you need, don’t you seek out the person that provides the most accurate data that has been thoroughly reviewed before handing it over?

How frustrating is it when that person isn’t available or when the outcome isn’t as you needed and expected it to be?

Everyone wants and deserves responsiveness and dependability. You get what you give, it works no other way.

This isn’t just a sales thing either, this is support, service, shipping, purchasing, engineering, marketing and accounting – everyone! The challenge I want you to beat personally and collectively is to be as incredibly responsive and ridiculously dependable to EVERY request that comes your way. Set your bar high and try to do even better. Beat your goals, challenge your peers, compete with yourself and your team mates.

For VoIP Supply and CloudSpan customers, the dealio is pretty simple.

If a customer sends an inquiry to the company, they deserve the most immediate and dependable response that we can possibly deliver.

When a customer calls to talk to someone, they should NEVER go to voicemail. They deserve better.

Next time one of your co-workers needs something from you, the immediacy of your response is absolutely critical, even if the response is nothing more than a date/time that they can expect their answer… Then never fail to deliver on time. They deserve that or better, just as you expect to get when you need answers.

You can be as feature rich, fancy, full of knowledge, cheap or expensive, complicated or simple as pie. None of those things matter if you don’t respond immediately and deliver dependability every time.

Incredibly Responsive, Ridiculously Dependable.